KryptoKraken.com aims to provide our customers with exceptional service. However, if you are not completely satisfied with your purchase, please review the refund and returns policy below:
Digital Products
As KryptoKraken deals primarily in digital products such as ebooks, courses, or software, these items are non-refundable and non-returnable. Please ensure you carefully review the details and requirements of any digital product prior to purchase, as all sales are final.
Affiliate Products
For any items purchased through affiliate links on our website, please refer to the refund and return policies of the actual seller. KryptoKraken does not handle payments, shipping, returns or exchanges for affiliate products. Reach out to the retailer or manufacturer directly with any issues.
Refund Requests
If you believe you qualify for a refund based on the criteria above, please contact us at support@KryptoKraken.com within 30 days of your purchase. We will evaluate the request and issue refunds at our sole discretion on a case-by-case basis.
Changes to Policy
KryptoKraken reserves the right to amend this refund and return policy at any time. All policy changes will be posted publicly. Any purchases made prior to changes will adhere to the policy active at time of sale.
Contact Us
If you have any questions or concerns about our refund and returns policy, feel free to reach out to us through our Contact Page